Last updated: 4 April 2025
Welcome to Trajetto (“we”, “us”, “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website and use our services. By using our site, you agree to the collection and use of your information in accordance with this policy.
We collect information that you voluntarily provide when you create an account, use our services, or communicate with us. This may include:
Personal identifiers (e.g., name, email address, document ID)
Payment details
Travel-related information (e.g., flight details, itinerary preferences)
Any other information you choose to provide
We use your information for purposes including, but not limited to:
Operating and maintaining our website and services
Processing transactions and communicating with you
Improving and personalizing your experience
Sending marketing communications (only where you have provided consent)
Analyzing usage and trends to enhance our services
Complying with legal obligations and resolving disputes
For users in the European Economic Area (EEA), our processing of your personal data is based on one or more of the following legal grounds:
Your explicit consent
The necessity to perform a contract with you
Our legitimate interests in operating and improving our services, provided these do not override your fundamental rights
Compliance with a legal obligation
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include the right to request information about the personal data we collect and how we use it, the right to request deletion of your data, and the right to opt-out of the sale of your personal information. To exercise these rights, please contact us at privacy@trajetto.com.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
We do not sell or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and providing our services, provided that they agree to keep your data confidential and use it only for the purposes for which it was disclosed.
Your information may be transferred to and processed in countries other than your own. When we do so, we ensure that appropriate safeguards are in place to protect your data, such as using standard contractual clauses approved by the European Commission.
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal data. You may also have the right to object to certain processing activities and to withdraw your consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal). To exercise these rights, please contact us using the details below.
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information on how we use these technologies and how you can control them, please refer to our Cookie Policy.
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our services after any changes signifies your acceptance of the revised policy.
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@trajetto.com